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Business Metrics and their implications – A metric system says a lot about the organization to a lot of people. The messages are not always clear and consistent, and they are not always interpreted in positive and constructive ways. The […]
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Evaluation based on feedback. In many organizations, the supervisor or manager will evaluate the data, typically in private, and then publish the actions determined from his or her evaluation. On the surface, this appears to be the most expedient method, […]
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Limit of scope for organizational assessments– An important decision when setting your assessment system is the overall scope. There is always a need to begin looking at what is happening immediately outside of a workgroup, but the question becomes, […]
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Data collection within an organization. Work systems tend to generate large amounts of data. From a changed perspective, it is important that the data come from meaningful sources that are recognizable to the people who are working in the system. […]
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Ways organizations communicate strategy to employees. Metrics besides simply operationalizing important performance indicators also become a statement of how the creators of the metrics view the organization. A manufacturing site interested in the quality of its products might choose indicators […]
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Steps to building a business case. All change involves a creative tension between the current and future states. The existing business case for change should be expanded at this point, with the leadership extending the case down to the local […]
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Here are three tips for when it comes to identifying the need to hire more employees in your organization. Most organizations don’t have many extra people, and the ones they have are usually quite busy. Taking on an extra […]
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Parallel Process and their effects in your organization. The work necessary to integrate a change into a large organization can be massive. It is likely there will be more processes working concurrently than previously and that the frequency with which […]
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Timelines for organizational change within an organization. Identify rough timelines for resolving issues, completing the design, and planning transitions on the list. These should be detailed enough to indicate when the work-unit design will start and when the design features […]
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How leaders can see the big picture in their organizations. Design teams often make the mistake of presenting the details of the design before people have had the opportunity to understand how that design enables the broader picture. It is […]
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A good organizational strategy. A good strategic business plan reflects the business intentions of the enterprise and correlates them directly with the realities of its business environment. Just like a business strategy, a good organizational strategy (human systems design) reflects […]
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Learn Key Points For Job Design in The Workplace. The first piece of design work in the workshop collective should be visioning, asking the people to imagine where they want to go. In building consensus, you always want to establish […]
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Building a mission statement for your organization. There are many ways to think about the mission of an enterprise, and there are many ways to state it. Some mission statements may be very inspirational statements of purpose; some may be […]
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Systems thinking in organizational change. Systems thinking has found its way into the work of organization effectiveness analysis, design, change, and improvement. On the upside, it has helped people understand what’s going on with their work and their organizations and […]
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Group Meetings With Individual Data Gathering Session. Sometimes it is not easy to get a good handle on what to work into a design by piecing together individual interviews. Here is another great place to use a large group process. […]
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